Frequently Asked Questions
At VibeOn, we deliver nationwide across South Africa! Choose the shipping option that works best for you and enjoy a convenient shopping experience.
π Free Standard Shipping
- Delivery time: 5β7 business days
- Cost: FREE
- Available nationwide across South Africa
β‘ Premium Express Shipping
- Delivery time: 1β2 business days
- Cost: R100 additional
- Get your order delivered faster with our premium shipping option.
π¦ Nationwide Delivery
No matter where you are in South Africa, VibeOn has you covered! We aim to get your order to your doorstep safely and as quickly as possible.
OS: Android 11
Voltage (US, UK, EU, AU): 110-230v
CPU: Quad-core ARM Cortex-A53
GPU: Mali-G31 supports OpenGL ES3.2, Vulkan 1.1, and OpenCL 2.0
Wi-Fi: Dual Frequency (2.4G & 5G WiFi)
Native Resolution: 1280*720P, (Support 4K)
Bluetooth: BT 5.0
Contrast Ratio: 1500:1
Projection Technology: LED
Ansi Lumens: 200
Built-in Speaker: Yes
Remote control included: Yes
Remote control included: Yes
Keystone Correction: Auto Correction/Manual Correction
Projection Screen Size: 20-120 Inches
Fan Noise: <30dB
App Store: Google Play
Screen Mirroring: Airplay, Miracast
Picture Format: JPG, BMP, PNG, Supports image scaling
With the Oklumi Pivot Projector, experience the future of home entertainment.
Designed for versatility and power, this compact marvel lets you create an immersive cinema experience wherever you go.
Smart and Intuitive: Equipped with Android 11,
giving you access to a world of streaming and media apps via Google Play Store.
Quality Entertainment: Support for up to 4K
with a native HD resolution. No need to worry about distorted images, as the projector features auto and manual keystone correction for a perfectly aligned screen.
Seamless Connectivity: Pair your smartphone
or tablet with ease, thanks to Airplay and Miracast screen mirroring capabilities as well as integrated bluetooth.
At VibeOn, customer satisfaction is our priority. We want you to shop with confidence and have a positive experience with every purchase. If something isn't right with your order, we're here to help.
1. Return Period
You may request a return within 30 days of receiving your order, subject to the conditions outlined in this policy and applicable South African consumer protection laws.
2. Return Eligibility
To qualify for a return, the following conditions generally apply:
- The product must be returned in its original condition.
- The product should include its original packaging, accessories, and any items supplied with it.
- Proof of purchase, such as your order confirmation or receipt, is required.
- Products damaged through misuse or accidental damage after delivery may not qualify for a change-of-mind return.
These conditions do not limit your rights under applicable consumer protection laws if an item is defective, damaged on arrival, or incorrectly supplied.
3. Damaged, Defective or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.
Include your order number, a description of the issue, and photographs or videos where applicable. We will assess the issue and arrange an appropriate solution in accordance with applicable consumer protection laws.
Depending on the circumstances, this may include a replacement, repair, or refund.
4. Refunds
Once your returned item has been received and inspected, we will notify you of the outcome.
If your refund is approved, it will be processed using the original payment method where possible. The time it takes for the funds to reflect may depend on your payment provider or bank.
Where a refund is required by law, we will handle it in accordance with the applicable legal requirements.
5. Return Shipping Costs
For eligible change-of-mind returns, customers may be responsible for return shipping costs, where permitted by law.
If an item is defective, damaged on arrival, incorrectly supplied, or otherwise qualifies for a remedy under applicable consumer protection laws, we will handle the associated costs in accordance with those laws.
6. Order Cancellations
If you wish to cancel an order, please contact us as soon as possible. Orders that have already been processed or dispatched may not be cancellable before delivery, but you may still have return or cancellation rights under applicable law.
7. How to Request a Return
To start a return or request assistance, please contact our customer support team with the following information:
- Your full name
- Your order number
- The reason for your return
- Supporting photographs or videos, if applicable
Our team will provide the next steps and return instructions.
8. Your Consumer Rights
This policy does not exclude or limit any rights you may have under the South African Consumer Protection Act, 2008, or any other applicable law. Your statutory rights remain unaffected.
9. Contact Us
For all return, refund, or exchange enquiries, please contact VibeOn through the contact details provided on our website.
At VibeOn, our customers come first! We are committed to providing you with an exceptional shopping experience, and our customer support is available 24 hours a day, 7 days a week.
Whether you have questions about our products, need help with an order, require delivery updates, or need assistance after your purchase, we're always here to help.
We're Here for You 24/7 π¬
- 24/7 Customer Support: We're available around the clock to assist with your enquiries.
- Order Assistance: Get help with order confirmations, tracking, and delivery updates.
- Product Support: Have questions before or after purchasing? We're happy to help.
- Returns & Refunds: Our team is ready to guide you through the return and refund process.
Contact Us π©
Need assistance? Our support team is ready to help!
Email: vibeon@customer.co.za
You can contact us anytime, and we'll do our best to provide a helpful and timely response.
Our Promise to You β€οΈ
At VibeOn, we believe great customer service should never stop. Your questions and concerns matter to us, and we're dedicated to making your shopping experience as smooth and stress-free as possible.
VibeOn β We're here for you, anytime, anywhere.
CRYSTAL CLEAR VISUALS
Enjoy breathtaking clarity and support up to 4K resolution. immerse yourself in lifelike images and vibrant colors for a truly cinematic experience
Super fast delivery. To your door. Excellent quality for the price.
Have a nice day. Overall, I am very satisfied with the projector. Delivery was fast, packaging was intact. After connecting to the internet, it updated and rebooted, then started working. Thank you to the seller.
The projector is excellent, the image is clear, and the setup is simple. I am satisfied with the purchase!
The projector is excellent, the image is clear, and the setup is simple. I am satisfied with the purchase!
- 5 stars: 323 (83%)
- 4 stars: 43 (11%)
- 3 stars: 14 (4%)
- 2 stars: 3 (1%)
- 1 star: 4 (1%)
Have a nice day. Overall, I am very satisfied with the projector. Delivery was fast, packaging was intact. After connecting to the internet, it updated and rebooted, then started working. Thank you to the seller.
The projector is excellent, the image is clear, and the setup is simple. I am satisfied with the purchase!
The projector is excellent, the image is clear, and the setup is simple. I am satisfied with the purchase!
The projector is excellent, the image is clear, and the setup is simple. I am satisfied with the purchase!
The projector is excellent, the image is clear, and the setup is simple. I am satisfied with the purchase!
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Excellent product!!!! You can see really, really well. You need a tripod if you want to place it away from a wall. It does the job amazingly!!!! You must buy it with a speaker, but if you're sitting with a few more people, you need to use an external speaker like a Bluetooth speaker and an extension cable if you want to see properly. You can download our apps, I downloaded Celcom and Here 11 and all sorts of others. In short, it's recommended and it does the job hahaha.
I'm very surprised for this price, it's a very good purchase) A little more RAM and a slightly quieter cooler would have been nice, but overall it's top) I bought it as a gift and am very satisfied)
The beam projector is smaller than I expected and makes less noise, which I am satisfied with. Considering that I bought something similar a few years ago at a similar price range, there has been significant improvement.
I entered the correct password for the Wi-Fi, but there was a problem with it not connecting continuously. Other than that, I'm satisfied with the size, noise level, brightness, and image quality.
The advantages are clear. 180-degree rotating lens with free angle adjustment and the convenience of ceiling projection: Without a separate tripod, simply rotate the main body to easily project a large screen from the wall to the ceiling wherever you want, making it perfect for watching movies while lying down.
The PRO+ version offers enhanced clarity and comes with its own smart OS: the brightness and image quality have been significantly improved compared to the previous model, providing clear image quality even in blackout conditions. Simply connect to Wi-Fi to run OTT apps directly, making it extremely convenient.
Lightweight and compact size for excellent space utilization: Its minimalist size fits in one hand, making it easy to carry around the bedroom, living room, or outdoor camping site without taking up any space. The disadvantages are also clear: the need to create a blackout environment for perfect immersion. Due to the nature of mini cost-effective beam projectors, they perform best in dark night environments with blackout curtains or the lights turned off, rather than in daylight or bright lighting conditions.
Due to the nature of small devices, we recommend connecting external speakers for a grand sound: You can also enjoy the sound through the built-in speakers, but if you want to fully enjoy the grand sound of a movie, we recommend a small tip to connect your existing Bluetooth speaker or audio device wirelessly.
It's just as described, it's very nice, it's small and lightweight. Yes, it does heat up a bit; I can imagine that's the case with all projectors. I'm still testing it; it's a bit difficult to level the image. Setting the language was a little complicated, but we managed to do it.
Projector is exquisite. im very happy with the quality as a wholeπ₯Ά. i mounted it on the ceiling and this is the best experience ever
A good projector from a well-known company, and for its price it's really worth it. It's great for watching movies here and there and playing games with Sony without a screen. It's very nice, arrived quickly and was well-packaged. Thanks to the seller.
So for this price it is a good thing. it's very good price for watching films on a big screen. but i also wanted to play games on it. via miracast the ping about 2-3 seconds. so i bought hdmi cable and now ping is 200ms. well it's playable. u need just to used to this delay. but sometimes this 200ms plays a bad joke in the game. so i think if you are looking projector for games this is a bad choice. but in other cases it's good. 720p is enough, but 1080 i think would be better, but as i said for this price it's good.